Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ERP sustainment to drive continuous NetSuite improvement. ACS goal is to maximize the value of customer Oracle NetSuite investment by optimizing the performance of customer solution to its highest capability on an ongoing basis. This applies to all industries, modules and scale of customer accounts.

If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

Job Description / Responsibilities:

As a trusted advisor, technical consultant, provides technical consulting and managed services including:

Optimization of integrations and NetSuite ERP solutions, by scripting, creating bundles and customization of NetSuite accounts

Technical requirements discovery and design reviews

Data management consultation and guidance

Consultative guidance on NetSuite tools and leading practices

Periodic technical system reviews to monitor and optimize use of NetSuite

Building a long-term relationship with customers from C-level executives to front-line administrators with credibility and confidence to be the trusted ERP advisor


Minimum 5 years of hands-on experience in:

Implementation of ERP or CRM projects under technical consultant, administrator or end-user role

Working with Cloud providers in issue and escalation management

Software development and associated activities within software development life cycles and methodologies

Programming Languages (preferred): JavaScript, Java, C#, PHP, Web Services, SOAP, XML REST, Ajax

Integrations, Advanced PDF, EFT, SCA, SFTP is a plus

Previous experience in SAAS/Cloud companies or in consultancy capacity is preferred

Strong analytical and communication skills (written and verbal) and presentation skills

To be self-directed and motivated

We Offer:

Be part of a global dynamic and quickly growing organization

Competitive salary and company benefits

Long-term partnership, professional growth and career opportunities

Job enablement through training, mentoring and shadowing programs

Travel: modest to moderate, as required

Informace o pozici

Dornych 510/38, Brno – Trnitá
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced)
Benefits: Bonuses, Discount on company products / services, Notebook, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Cafeteria, Refreshments on workplace, Sick days, Corporate events, Work mostly from home, Corporate/personal coach
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: Application and system development
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Job is also suitable for the physically challenged, attendance to company site not required. Also suitable for: Wheelchair bound, Other.

Also suitable for refugees from Ukraine

Oracle CZ s.r.o, Jaime Benson Diogo
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