At Monster, our goal is to positively impact as many lives as possible by connecting talented people to great career opportunities.

As a Customer Service Representative, your role is to ensure the implementation of our products on our customers' accounts, provide online training to our customers, help them optimize the performance of our products, as well as respond to their email and phone inquiries.

What Monster offers you

  • A good life balance: no night or weekend work
  • 25 days of vacation + holidays + 4 days of sick leave
  • Discounted gym and spa rates
  • Pension and health insurance contributions
  • Language training, sponsored sports and social events, recreation area, dedicated parking, relocation bonus
  • Ongoing training and professional development opportunities
  • Possibility of telecommuting

Essential Duties

  • Respond professionally to customer inquiries via email and phone
  • Always be willing to go the extra mile to satisfy and exceed customer expectations
  • Provide online training to encourage users to make the most of our tools
  • Positively encourage users by proactively advising on all aspects of our products
  • Identify and resolve technical issues as necessary

Your profile

  • Excellent communication and customer service skills
  • A first experience in the field of customer service
  • Fluent in English
  • Detail oriented and customer focused
  • Ability to solve technical problems
  • Team player and positive attitude

If you are looking for a new professional challenge and want to put your talent to work for a global market leader, then apply by clicking on the "Apply" button to join our Customer Service department based in Brno, Czech Republic!

Informace o pozici

Monster Worldwide
Brno – Brno-město
Required education: Bachelor's
Required languages: French (Proficient), English (Advanced)
Benefits: Above-standard medical care, Flexible start/end of working hours, Transport allowance, Contribution to sport / culture / leisure, Sick days, Occasional work from home, Corporate events, Work mostly from home, Individual schedules of working hours, More than 5 weeks of vacation
Listed in: Customer service
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employer type: Employer

Monster Worldwide, Alejandro Lopez Perez
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