International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting the patient first and this is still true today. Led by 5,200 medical professionals and 3,000 security specialists our teams work night and day to find solutions to protect our clients in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective to help safeguard travelers internationally through providing invaluable local knowledge and expertise on a global scale.

International SOS Government Services administers the TRICARE Overseas Program (TOP) providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

End User Support Technician

We’re looking for a highly motivated individual to help administer, operate, and maintain our IT environments and provide high quality end-user support for office 365 and other applications. This person will work with remote users along with othes on the team. The ideal candidate is a self-starter, a motivated technologist who can interact as easily with end users, business leaders as technical staff.

Main Responsibilities:

• Provide end-user support to resolve office 365 and other problems

• Administer Office 365 tenant

• User account administration

• Salesforce deployment support

• Be able to support multiple mobile devices

• Create documentation and knowledge articles

• Monitor systems for alerts and other anomalies

We require:

• 3+ Years supporting End Users

• 2+ Years supporting Office 365

• 1+ Years supporting cloud infrastructure

• Office 365, Active Directory and basic knowledge of system and networking technologies

• Azure AD, Salesforce and Virtual Desktop support knowledge an advantage

• Willingness to work collaboratively with multiple parties

• Customer service based mindset

• Self-starter

• Excellent verbal and written English language skills

• Ability to obtain ADP II security clearance a plus

We offer:
* Valuable work in an international environment of a prestigious company
* Starting date: immediately
* Contract type: unlimited
* Flexible working hours - according to specific work
* Company benefits (5 weeks of holiday, 3 sick days, occasional home office, Meal vouchers, Pension contribution, Benefit card, Multisport card…)
* Working in modern offices in the center of Prague (Prague 5, Andel - very good accessibility)

How does it sound to you? Don't wait and apply now.
Send us your CV in the English language through the system.

--> IMPORTANT NOTE: Before you apply please make sure that you have working and living permit in the Czech Republic.

Informace o pozici

International SOS
Radlická 3201/14, Praha – Smíchov
Required education: Bachelor's
Required languages: English (Advanced)
Benefits: Bonuses, Notebook, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Refreshments on workplace, Sick days, Occasional work from home, Corporate events
Listed in: Administration, Services, Customer service, Call Centre Operator, Help Desk Technician, Officer
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

International SOS, Martina Şengül