At SIRVA we pride ourselves on our integrity, our energy, and our passion for managing the customer experience. We are looking for individuals with that same enthusiasm for innovation and customer service to be a part of our continued success.
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 59 SIRVA locations and more than 900 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Allied, north American, SMARTBOX, SIRVA Mortgage, and Alliance) provides the only integrated moving / relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.
We're a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it.
Supply Chain Manager
The dedicated Supply Chain Manager for a designated client will be responsible for the development and performance of a Best-in-Class Supplier Network through effective supplier selection, performance management, communication, financial analysis, and metric analysis. Partnering with Account Management and Operations to drive SIRVA network utilization along with customer and client satisfaction in support of company goals and departmental strategies.
As well as develop and deliver reporting and manage client-requested projects (including sourcing activities) in alignment with customer expectations, and continuously develop and maintain an overall client supplier strategy while aligning with SIRVA’s overall Supply Chain Management practices and policies.
Functions and Responsibilities
~ Partner with internal stakeholders and client to identify client-specific Supply Chain requirements
Collaborate with Account Management to effectively position SIRVA Supply Chain providers, capabilities, and practices
~ Manage client-specific contracts, as required, and ensure successful training/onboarding of new suppliers
~ Implement standard processes to meet SIRVA and client-directed service level agreements (SLAs)
~ Manage supplier performance and improvement initiatives; provide quality and performance analysis reports in alignment with client-specific needs
~ Act as primary Supply Chain contact and subject matter expert for client Account Management and Operations teams
~ Collaborate with Supply Chain team to provide research on market data/trends; translate findings into client reporting
~ Create and assist with internal training for Account Management and Operations team on Supply Chain best practices and categories
~ Participate in client presentations and client reviews as needed
~ Support for RFPs, RFIs, and re-bids for existing client business
~ Coordinate with Supply Chain team to ensure that short and long-term goals align with SIRVA’s strategic objectives
~ Develop and implement service strategies on a global basis based on best practices, market conditions, global, regional and local needs.
~ Support initiatives to maximize value, minimize cost and increase revenue
~ Perform market analysis and new supplier research based on need
~ Monitor competitors, market conditions, economic changes or changes in the industry that may affect vendor performance, operational efficiency, and revenue
Qualifications and Preferred Skills
> 3 to 5 years of experience in supplier management
> Strong knowledge of global relocation programs and practice is beneficial to have
> Strong influencing, negotiation, coaching, analytical and consulting skills
> Strong relationship management skills
> Ability to solve problems and make decisions, both at a strategic and tactical level
> Results driven, with the ability to manage multiple projects and activities simultaneously
> Strong ethics and values
> Attention to detail, highly organized and deadline-focused
> Process oriented with the ability to identify opportunities for continuous improvement
> Ability to lead change and drive revenue growth
> Ability to work autonomously and as part of a collaborative global team
> Excellent communication skills: ability to interact across all levels of the organization (Clients, Senior Leadership, Account Management, Sales, Operations)
> Resourcefulness and ability to respond to new demands, priorities and challenges
Education and Certification Requirements
Bachelor’s degree required, Graduate degree a plus
CRP or GMS certification a plus
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
Informace o pozici
- SIRVA, s.r.o.
- Křižíkova 148/34, Praha – Karlín
- Required education: Bachelor's
- Required languages: English (Proficient)
- Benefits: Bonuses, Cell phone, Notebook, Contributions to the pension / life insurance, Flexible start/end of working hours, Transport allowance, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Refreshments on workplace, Contribution to sport / culture / leisure, Sick days, Occasional work from home, Corporate events
- Listed in: Transport, logistics and supply, Sales, Customer service, Account Manager, Logistician, Transport Manager, Supply Chain Specialist, Key Account Manager, Team Manager
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract
- Employer type: Employer