International SOS is the world’s leading medical and travel security assistance company.

From Prague, we ensure back-office support to International SOS entities in Europe, Middle East, Africa, and the Americas. We are a team of 120 colleagues from diverse countries, covering 24 nationalities.

Thanks to us -> Invoices received from providers are paid on time; Travelling clients have necessary certificates in order to obtain a visa; Public International SOS webinars are organized; Assistant centres have up-to-date information about our providers when a client calls and asks for help

Customer Service Executive with German&English ☎

What will be your job?

· collection of information and credentials from our Medical and Security providers via direct contact in the various countries

· maintenance of provider’s database and verification information about healthcare requirements

· communication via phone/emails with our providers

· Working with a friendly team of 13 members

What do we need from you?

· Fluent in English and German (mandatory)

· ability to work in an international environment, occasionally including time pressure

· loyalty and adherence to a code of ethics and the treatment of confidential information

· pleasant and empathetic behavior, especially in telephone communication

What is waiting for you?

· responsible work in a multicultural environment with daily use of English

· nice offices in a modern environment

· interesting financial evaluation

· benefits - 5 weeks of vacation, Sick days, Meal vouchers, Pension contribution, Benefit card, Multisport card...

· possibility to work from home

· workplace in the center of Prague

How does it sound to you? Don't wait and apply now.

--> IMPORTANT NOTE: Before you apply please make sure that you have working and living permit in Czech Republic.
Send us your CV in English through the system.

Informace o pozici

International SOS
Radlická 3201/14, Praha – Smíchov
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced), German (Advanced)
Benefits: Bonuses, Contributions to the pension / life insurance, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Refreshments on workplace, Contribution to sport / culture / leisure, Sick days, Corporate events
Listed in: Administration, Customer service, Administration, Data entry / Information processor, Back office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Also suitable for graduates.

Job is also suitable for the physically challenged, attendance to company site required. Also suitable for: Disabled, Wheelchair bound, Other.

International SOS, Martina Şengül