Description - External
Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. The Medical Education Learning and Innovation (MEDLI) EMEA team enables health care providers (HCPs) to access Medtronic’s continuous medical education offering anytime, anywhere.

The Digital Education Operations manager is responsible for the delivery of digital education content for HCPs via the MEDLI learning portal in a timely and efficient manner.

• Liaise with relevant business and education stakeholders. Articulate needs/opportunities
• Ensure production of digital education deliverables on time
• Hands-on Learning Management System (LMS) administration and 2nd Tier Support
• Operationalize digital education production processes
• Create (or manage the creation of) operational dashboards (in conjunction with business stakeholders) and reports to track utilization and improvements over time
• Support stakeholders on accessing and using core LMS functionality and/or operational reports
• Manage an LMS admin team. Set goals, provide support and manage performance
Qualifications - External
• Proven track record in IT systems operations and configuration. University degree and/or relevant experience in the field a must
• Experience in running operations. Defining standard operating procedures, ensuring adoption, reviewing efficiency and optimizing operations continuously
• Experience in Learning Management System (LMS) administration (ideally Totara)
• Familiar with web Content Management Systems (CMS) technologies for content delivery, Single Sign On (SSO) and other IT concepts

• Minimum 3 years’ experience in systems administration and operations management
• Experience in managing a team
• Experience in healthcare industry is a strong advantage

• Ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
• High level of interpersonal skills to communicate effectively within a team and across decentralized, global organization
• Detail-oriented with strong organizational skills
• Strong written and verbal communication skills. English is a must
• Strong analytical skills. Data and analytics reporting skills are a must
• Proactive, agile and flexible. Willing to quickly step in, step up and improve processes where needed
• Quick learner. Willing to learn new applications and tools
• Customer-centric. Makes the connection between own remit and the greater purpose of the team
• Looking to continuously improve people and processes

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Informace o pozici

Medtronic Czechia s.r.o.
Prosecká 852/66, Praha – Prosek
Required education: University
Required languages: English (Advanced)
Benefits: Bonuses, Notebook, Contributions to the pension / life insurance, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Cafeteria, Corporate preschool, Refreshments on workplace, Sick days, Occasional work from home, Corporate events, Foreign business trips
Listed in: Pharmaceutical
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employer type: Employer

Medtronic Czechia s.r.o, Anna Budner