We create software solutions for saving and restoring data. Also, we have our very own music band formed by our developers and QA engineers. We write code for cutting edge technology. We run marathons and assemble bikes for charity giveaways too. Our software helps banks, hospitals, airports, airways, hotels, manufacturers (Hard Rock Hotel and Casino, Gatwick Airport, Telefonica Germany, Telecom Italia, Porsche Informatik, Jumeirah Group, L’Oréal Denmark, Volvo Car BeLux, to name a few) to protect and manage their data. We are 3,700+ employees, 400,000+ customers, 30+ offices around the world. Also, we are fun times, challenging tasks, friendly atmosphere — approximately 365 days a year.

JOIN VEEAM TEAM!

The Veeam® team invites you to work together in a modern and friendly environment on Veeam’s products in Prague, Czech Republic. Veeam creates software products to solve complicated tasks in the areas of data protection and management. We work with Azure/Office 365, Amazon and Google public clouds; Active Directory, Exchange, SharePoint, SQL, Oracle servers and databases; VMware vSphere, Microsoft Hyper-V virtualization platforms; Windows and Linux operating systems; and many other technologies forming the core of the modern IT-world.

Service Desk Support Engineer with ENG, CZE & RUS languages

In this newly created role, the IT Service Desk Support Engineer is responsible for providing hardware and software support to on-site and remote employees.

LANGUAGES REQUIRED

  • Czech (at least level B2)
  • Russian (at least level B2)
  • English (at least level C1)

RESPONSIBILITIES

  • Act as the main point of contact for all issues and queries regarding desktop and laptop computers, printers and other computer peripherals and related software;
  • Maintenance of server room. Servers installation, setup and cable wiring.
  • User and computer management in Microsoft Active Directory–based environments;
  • User and computer management in Microsoft Exchange;
  • Create and track IT policies and procedures for end user and internal use;
  • Collaborate as a member of an international team;
  • Perform other duties as assigned.

QUALIFICATION

  • Proven experience in a similar IT desktop support or technical support role;
  • Strong experience with PC Hardware (desktops, laptops, mobile devices), local and network attached printers and other computer peripherals;
  • Strong experience with PC Software such as MS Office, Microsoft Windows Desktop/Server, Active Directory, Antivirus solutions, Adobe products and various 3rd party Client/Server applications, Microsoft Exchange;
  • Exemplary troubleshooting skills;
  • Strong written and oral communication skills;
  • Ability to work with users of any level of technical knowledge;
  • Ability to work independently in a fast-paced environment;
  • Fluent in English and Czech. An ability to speak Russian is desirable;·
  • Ideally a Bachelor’s Degree in Computer Engineering, Computer Science or equivalent. A combination of education and experience will be considered.

WE OFFER

  • A competitive salary and benefit package;
  • Dynamic and prestigious working experience in the international company;
  • Excellent learning opportunities in the team of young and talented people;
  • Working on challenging and interesting tasks and global projects;
  • Extensive opportunities for personal, professional and career growth;
  • The lack of bureaucracy, dress codes and other formalism;
  • Flexible working hours;
  • Corporate events;
  • Refreshments in the office such as tea, coffee, cookies, fruits;
  • Language courses right in the office;

Informace o pozici

Společnost
Veeam Software (Czech Republic) s.r.o.
Address
Sokolovská 695/115b, Praha – Karlín
Required education: Bachelor's
Required languages: Czech (Intermediate), English (Advanced), Russian (Advanced)
Listed in: IS/IT: System and HW administration, IS/IT: Application and system development, Customer service, IT Analyst, Application SW administrator, HW technician, Help Desk Technician, IS Support, Complaints department worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Also suitable for graduates.


Veeam Software (Czech Republic) s.r.o., Alisa Strelniková
226 251 806