Support Specialist with Russian

Responsibilities/Opportunities:

• Work on a project for automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
• Participation in communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic and innovative company environment.
• Shift pattern

Qualifications:

• English and Russian language at least on C1 level
• Ability to handle phone calls, a necessity to reply to emails and give a useful guidance to the client
• Multitasking and problem solving skills
• Are a daily user with extended knowledge of Windows, Android or iOS, Microsoft Office, etc.
• Team player personality
• Can be punctual and relied on.
• Previous Tech Support or relevant IT experience needed

Offering:

• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Meal voucher (a contactless card)
• Multisport card with financial contribution
• Language courses provided by the professional teachers
• Organized training sessions during the first weeks and further upskilling courses
• 25 days of a paid leave
• Expat Assistance Services for new joiners
• Teambuilding activities.