Cpl Jobs is a division of Cpl Resources Plc., a leading provider of recruitment, staffing and HR outsourcing solutions throughout Europe.

Support Specialist with Russian

Responsibilities/Opportunities:

  • Work on a project for automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
  • Remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • Participation in communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
  • Be a member of the international, dynamic and innovative company environment.
  • Shift pattern


Qualifications:

  • English and Russian language at least on C1 level
  • Ability to handle phone calls, a necessity to reply to emails and give a useful guidance to the client
  • Multitasking and problem solving skills
  • Are a daily user with extended knowledge of Windows, Android or iOS, Microsoft Office, etc.
  • Team player personality
  • Can be punctual and relied on.
  • Previous Tech Support or relevant IT experience needed


Offering:

  • Performance bonus
  • Financial appraisal for referring your friends and acquaintances
  • Meal voucher (a contactless card)
  • Multisport card with financial contribution
  • Language courses provided by the professional teachers
  • Organized training sessions during the first weeks and further upskilling courses
  • 25 days of a paid leave
  • Expat Assistance Services for new joiners
  • Teambuilding activities.

Informace o pozici

Společnost
CPL Jobs s.r.o.
Address
Brno
Required education: Secondary education or professional training with a school-leaving exam
Required languages: Russian (Advanced), English (Advanced)
Salary
Salary: 33 000 – 35 000 CZK / month
Listed in: IS/IT: System and HW administration, Customer service
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Recruitment agency

CPL Jobs s.r.o., Tibor Štrbík