Regional Security Operations Centre Manager

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

JOB SUMMARY: The Regional Security Operations Centre Manager will manage the operational services delivered by the SOC Operators within the GPS control room across all sites for the EMEA region. The Manager uses established best practices to ensure the physical safety and security of the client's employees, buildings, and assets.

Daily Responsibilities Included:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Manage up to 15 SOC Operators, in 8-hours shift patterns.
  3. Liaise with other Security Operations Centres (R/GSOC) within the SOC network and ensure best practices are maintained throughout the network.
  4. Ensure a high level of service to local and remote sites and staff with the emphasis on the security and safety of staff, assets, and information.
  5. Provide effective direction and management of all SOC technologies including network video and access control.
  6. Lead the response and provide direct action for incidents and alarm activation.
  7. Formulate Management Information (MI) and reports and share with GPS management on a daily/weekly/monthly basis.
  8. Direct the liaison with emergency services and other monitoring agents, as required.
  9. Manage and be accountable for digital media evidence.
  10. Manage and be accountable for the collation and viewing of network video images in response to incident investigation in line with associated code of practice.
  11. Under minimal supervision, determine the appropriate response to each reported incident.
  12. Maintain active awareness for self and team, of the monitored environment, to promote safe and effective working.
  13. Maintain a conscientious and proactive approach to work to achieve excellent standards for them and their team.
  14. All other duties, as assigned.

Qualification & Required Skills:

  • Bachelor´s degree preferably in security field or similar.
  • 4 or more years of security monitoring experience (including two years in management).
  • English language skills required (B2/C1 level).
  • Exceptional communication skills with the ability to adapt the approach based on the individual and situation.
  • IT applications experience and evidence of data entry and retrieval, and keyboard skills.
  • Understanding of video, access, and guard management systems.
  • Basic security analysis, incident assessments and triaging reports experience.
  • Able to deliver succinct and clear verbal and written reports, as required.
  • Understanding of Genetec, C-Cure, Trackforce or similar integrated systems is preferred.
  • Knowledge of some technical elements associated with security systems such as IP networks, servers, and LAN/WAN.
  • Knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.
  • SIA license (or country equivalent), preferred.

What We Offer:

  • Great opportunity to develop your career in the security field.
  • Proper training in innovative security systems and technologies.
  • New modern offices in Prague 13.
  • 5 weeks of holiday.
  • Work in 8 hours shifts model.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Please click on "Odpovědět" below, fill your contact information and click on "Pokračovat v odpovědi". It will redirect you to our Career page, where you click on "Quick Apply", fill your personal details and upload your CV. Just after completing all these steps would be your application valid and visible for us. Thank you

Informace o pozici

Required education: Bachelor's
Required languages: English (Advanced)
Benefits: Holidays 5 weeks
Listed in: Security and safety, Top management, Security guard, Project Manager, Alarm system specialist
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Limited (temporary)
Employment contract
Employment contract: employment contract
Employer type: Recruitment agency

Pinkerton, Michaela Prosová
735 105 903