We are digital transformakers delivering innovative technology consulting for businesses and improving business performance by making companies truly digital.

We are looking to hire teammates who are curious, creative and innovative and approach their jobs with a can-do attitude. At Devoteam, you will enjoy the best of both worlds: a big company operating in 18 countries and a friendly environment that gives you a “startup-ish” feel.

Come to do the job of your dreams that you never dreamed of. Yet.

Technical Specialist 24/7 - various roles

We are looking for colleagues to join Global Command & Control Centre (C&CC) for different roles as:

Event Analyst

Mid Back Office Analyst

DB Analyst

OS Analyst

NOC Analyst

Your daily work:

  • You will be working in Global Command & Control Centre (C&CC) unit for our key customer in a 24/7 operations model
  • Analysing and resolving incidents in IT Operations Management (ITOM) suite in ServiceNow on the 2nd level of support
  • Handling the proper escalation of critical incidents
  • Managing and maintaining different IT environments from the perspective of security
  • Creating and maintaining documentation
  • Seeking improvements, standardization and automations

Technical/Professional skills and competencies:

  • Communicative and customer oriented colleague
  • Minimum of 1 year of experience from international service delivery teams
  • General knowledge of ITIL and ITSM processes
  • Capable of independent and efficient decision-making
  • Be a team-player
  • A good level of spoken and written English, at least B2

It would be great, if you know some of these (but it is not necessary):

  • ServiceNow, SolarWinds, PRTG, SCOM, Dell EMC ViPR, Dynatrace, Google suites, MS Office 365
  • Database administration, networking, operating systems, security, middleware

Benefits and perks:

  • Training and certifications in current and high-in-demand technologies and methodologies
  • Transparent career path
  • Unlimited contract
  • Five weeks of vacation and sick days
  • Home office
  • Multisport card, meal vouchers, team buildings and other company events

Don't worry, if you does not match with all our requirements. Get in touch with us and we will try to find common way :)

Informace o pozici

Devoteam, s.r.o.
28. října 3388/111, Ostrava – Moravská Ostrava
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced)
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Also suitable for graduates.

Devoteam, s.r.o., Kristýna Zigmundová