We are professionals in marketing research. We are inquisitive, innovative, constantly striving for the best possible solutions for our clients. We employ talents in the industry and work with them for a long time.
What will you do:
• you will be in daily contact with the network of external collaborators - Mystery Shoppers, who carry out various mystery shopping activities (personal visits, calls, online tasks…);
• you will be assigning them tasks (sometimes in remote locations) and keeping an eye on the running projects, including the schedules and deadlines;
• you will be answering shopper´s questions, not only related to the projects;
• you will be supporting the GSC UK team with a variety of the tasks;
• you will support the expansion of the Mystery Shoppers network within the country.
What do we offer:
• Full-time job (HPP or ICO cooperation);
• working in the biggest market research agency in the Czech Republic, in a dynamic and international environment;
• possibility to be part of interesting projects for both local and international clients;
• active usage of foreign languages;
• participation on big local and international projects for key market players (finance, telco, automotive sector…) and opportunity to help them in developing the best customer experience;
• cooperation on developing a new area of international business and moving local experience to the global context;
• modern offices in Prague city centre (Slovanský dům);
• the possibility of professional and personal development even for graduate.
What we expect:
• excellent knowledge of English, both written and spoken (you will be in daily touch with people from the UK);
• experienced user of MS Office – mainly Excel;
• personal commitment, drive, good interpersonal and communication skills;
• enthusiasm for new experiences and responsibilities;
• call centre experience or customer support will be to your advantage;
• possible start - February 2021.
Informace o pozici
- IPSOS s.r.o.
- Na příkopě 859/22, Praha – Nové Město
- Required education: Secondary education or professional training with a school-leaving exam
- Required languages: English (Proficient), Czech (Proficient)
- Listed in: Administration, Marketing, Telecommunications, Administration
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract, contract under Trade Certificate / Identification No.
- Employer type: Recruitment agency
Also suitable for graduates.