TP Vision is a dedicated company in the world of digital entertainment; fully committed to the renowned Philips TV Brand and Philips Audio / Video products and Accessories. TP Vision engages in developing, manufacturing, selling and marketing Philips branded TV sets and Audio /Video devices in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. The company is fully owned by TPV Technology. TP Vision employs almost 2,000 people in several locations around the globe.

Order Fulfillment Leader - TV/Audio Philips

TP Vision Europe B.V. Branch Czech Republic is looking for a an experienced Order process Leader to join our team within the Shared service center in Prague. Order Fulfillment Leader is responsible for the team that manages cluster of South Europe concerning the order fulfillment process, running the automation and improvements processes across organization in supply chain area. The position oversees the order tracking process and ensures the orders are processed in accordance with the organization's customer service standards.


  • Supervise the whole Order fulfillment process of the cluster South Europe (Italy, Spain, Portugal, France, Greece, Malta, and Cyprus)
  • Leading team of 8 people (2 direct reports), regular meetings with the team, coaching of individuals, performance reviews, managing resources within the team and ensuring back-up structure is in place
  • Ensure all incoming orders are processed properly/on-time, deliveries are scheduled according to customer requirements, pallets/Trucks are utilized, Revenue is recognized in line with company policy, claims are processed properly
  • Secure EDI process is working with given customers
  • Identify the improvement needs of processes and lead the changes, project management
  • Secure Flow charts/Work instructions and secure the knowledge over the processes inside the team
  • Continue improvement of customer satisfaction index
  • Secure good communication within the team and with relevant stakeholders (Customers, Sales director, KAMs, Collection team)
  • Securing review meetings with Sales organization and with Distribution centers
  • SAP Key user for Sales distribution module
  • Ensuring participation in external and internal audits
  • Participate in Logistics or Cross-functional projects

We require:

  • University degree preferably in economics or business administration (or extensive experience)
  • Min. 10 years of professional experience in order management process, supply chain and logistics
  • Deep knowledge of order to cash, order management, customer service and logistics processes
  • Seasoned leader with min. 5 years of managerial experience of larger team
  • Strong leadership and managerial skills, ability to motivate, develop and influence
  • Experience in SSC organization or multinational company environment highly welcome
  • Project management experience
  • SAP knowledge, good Excel skills & analytical capability
  • Fluent in English, any other cluster language is a plus
  • Excellent communication skills, clear and direct, positive mental attitude, out of box thinking
  • Inspirational leader, coaching capabilities
  • Proactive behavior in order to resolve problems & queries with analytical and efficiency focus
  • Structured approach & close loop follow up
  • Project management and get things done orientation

We offer:

  • Interesting position in an international environment of European SSC within the team of friendly and team spirit professionals
    Possibility to become a part of established dynamic company with strong brand on the market
    Opportunity to lead projects and have impact on company business
  • Competitive remuneration package and wide range of benefits: discount on company products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays
  • Attractive work location in Prague 7 - Holešovice

If you are interested in this opportunity, we will be happy to see your CV with motivation letter in English.

Informace o pozici

TP Vision Europe B.V., pobočka Česká republika
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced)
Benefits: Bonuses, Cell phone, Discount on company products / services, Notebook, Contributions to the pension / life insurance, Flexible start/end of working hours, Meal tickets / catering allowance, Educational courses, training, Refreshments on workplace, Sick days, Occasional work from home, Corporate events, More than 5 weeks of vacation
Listed in: Transport, logistics and supply, Economics and Business Finance, Customer service, Logistician, Transport Manager, Logistics Manager, Supply Chain Specialist, Team Manager
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

TP Vision Europe B.V., pobočka Česká republika, Lenka Rahma