Customer service agent with Italian language ( Athens )

Roles & Responsibilities


Handle incoming customer enquiries via telephone, email or chat

Resolve customer issues and complaints

Identify problems and suggest solutions

Provide information about products and services of the company


Requirements


Excellent knowledge of the Italian language

Advanced knowledge of the English language

Communication and organisational skills

Willingness to work in fast-paced environment

Willingness to work in rotating shifts, weekends and holidays


Our Offer


Competitive salary for the Greek market

International modern work environment

Possibility of career growth

Premiums for overtime, weekends and holidays (75%)

Premiums for night shifts (25%)

Monthly performance bonus


Relocation package includes:


Flight tickets and transport from / to the airport

2 weeks of free accommodation

Team that helps new employees integrate into Greek culture

Special discount offers

Paid training

Six monthly bonuses (Christmas, Easter, summer)

Canteen and casual dress code

Medical Care

Greek language courses free


Informace o pozici

Společnost
Dunross
Address
Athény, Greece
Required education: Secondary education or professional training with a school-leaving exam
Required languages: Italian (Proficient), English (Intermediate)
Benefits: Corporate events, Individual budget for personal growth, Corporate/persoal coach, Educational courses, training, A longer unpaid leave, Above-standard medical care, Sick days, 13th monthly salary, Bonuses, Cafeteria, Discount on company products / services, Accommodation / housing allowance, Refreshments on workplace, Meal tickets / catering allowance
Listed in: Customer service, Technology and development
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Recruitment agency

Also suitable for graduates.

Job is also suitable for the physically challenged, attendance required – handicapped-accessible building. Also suitable for: Disabled, Wheelchair bound, Other.


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