Who we are

MCON, as part of MCON GROUP brings together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond.

Regardless if the journey starts online, at a flagship store, or as a phone call to a customer interaction center, MCON plans and builds IT systems enabling clients to communicate at all customer touch points with their target audience.

This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects.

MCON has created and brought to market integrated solutions for call centers, financial institutes, dealerships and automotive OEMs.

Who we search for

With background in the CRM field, you have the experience and ability to identify business requirements and have a solid understanding on how those requirements need to be translated into a technical concept and designs.

Conducting different projects, you will work in a distributed team, majorly located in Munich, Prague and Beijing.

Key Responsibilities

Analyze, comprehend, and summarize business processes and requirements

Prepare process and technical concepts for automation and system integration

Explain process and technical concepts in a structured, receiver-oriented way.

Build and maintain relationships with clients, manage client’s expectations, and customer satisfaction

Coordination between business and technical teams

Ensure successful, on-time delivery of projects and deliverables

Develop project related documentation, including project open issues, project status, reports, etc.

Professional Skills

Bachelor degree in informatics, business informatics or a related discipline

At least 2 year IT working experience

Experience in at least one of the following CRM Systems (MS Dynamics CRM, Salesforce)

Knowledge in a modern programing language (e.g. Java, C#, .net, PHP) and relational data base is an advantage

Experience in working with relational databases

Flexible and adaptable; able to work in stressful situations

Soft Skills

Proficient in English, speaking and writing.

Ability to explain complex and technical relationships in a structured and customer-oriented way

Self-assured and professional presentation in front of clients

Strong interpersonal and intercultural skills

Willingness to travel (10%)

What we offer

Exciting projects for international clients

A friendly an cooperative company atmosphere

Fair an adequate payment

Interested?

Please send your application in English language.


Informace o pozici

Společnost
MCON Czech Republic s.r.o.
Address
Prvního pluku 347/12a, Praha – Karlín
Required education: Bachelor's
Required languages: English (Advanced) or German (Advanced)
Salary
Salary: 60 000 – 120 000 CZK / month
Listed in: IS/IT: Consultations, analyses, and project management, IT Consultant
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract, contract under Trade Certificate / Identification No.
Employer type: Employer

MCON Czech Republic s.r.o., Lukáš Janda
775 677 101