Who we are
MCON, as part of MCON GROUP brings together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond.
Regardless if the journey starts online, at a flagship store, or as a phone call to a customer interaction center, MCON plans and builds IT systems enabling clients to communicate at all customer touch points with their target audience.
This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects.
MCON has created and brought to market integrated solutions for call centers, financial institutes, dealerships and automotive OEMs.
Who we search for
With background in the CRM field, you have the experience and ability to identify business requirements and have a solid understanding on how those requirements need to be translated into a technical concept and designs.
Conducting different projects, you will work in a distributed team, majorly located in Munich, Prague and Beijing.
Analyze, comprehend, and summarize business processes and requirements
Prepare process and technical concepts for automation and system integration
Explain process and technical concepts in a structured, receiver-oriented way.
Build and maintain relationships with clients, manage client’s expectations, and customer satisfaction
Coordination between business and technical teams
Ensure successful, on-time delivery of projects and deliverables
Develop project related documentation, including project open issues, project status, reports, etc.
Bachelor degree in informatics, business informatics or a related discipline
At least 2 year IT working experience
Experience in at least one of the following CRM Systems (MS Dynamics CRM, Salesforce)
Knowledge in a modern programing language (e.g. Java, C#, .net, PHP) and relational data base is an advantage
Experience in working with relational databases
Flexible and adaptable; able to work in stressful situations
Proficient in English, speaking and writing.
Ability to explain complex and technical relationships in a structured and customer-oriented way
Self-assured and professional presentation in front of clients
Strong interpersonal and intercultural skills
Willingness to travel (10%)
What we offer
Exciting projects for international clients
A friendly an cooperative company atmosphere
Fair an adequate payment
Please send your application in English language.
Informace o pozici
- MCON Czech Republic s.r.o.
- Prvního pluku 347/12a, Praha – Karlín
- Required education: Bachelor's
- Required languages: English (Advanced) or German (Advanced)
- Salary: 60 000 – 120 000 CZK / month
- Listed in: IS/IT: Consultations, analyses, and project management, IT Consultant
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract, contract under Trade Certificate / Identification No.
- Employer type: Employer
775 677 101