APS is a distressed assets investment company and debt recovery platform with a prime position in Central and South-Eastern Europe and further expansion goals. Our business consists of acquiring, advising, and servicing non-performing loan (NPL) portfolios.

IT Support

As IT Support, you will be responsible for providing support to all APS Group employees as a first point of contact via our internal ticketing system. You will be also responsible for reports preparation and execution of various basic regular jobs according to our internal work instructions.

· Complete end-user support and solving of their requirements both in person and remotely
· Management of internal helpdesk ticketing system
· Management of user’s accounts and rights assignments (Active Directory and other internal systems, e.g. PBX)
· Installation of client computers using our internal deployment kit
· Taking care of printers
· Configuration of IP (Grandstream) and mobile phones (iOS and Android)
· Maintaining of IT assets database
· Occasional travels abroad to other APS branches if needed

· IT related education (at least high school)
· Excellent verbal and written communication skills
· Proficiency in English both oral and written (regular communication with IT teams from other countries)
· Minimum of two (2) years prior experience with providing end-user support
· The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required

Nice to have
· Basic Windows or Linux server administration skills
· Working knowledge of SQL language

We offer
· Work in a dynamic investment group
· International work environment
· Young and professional team
· Possible internal growth
· Office in Prague city center

Informace o pozici

APS Management Services s.r.o.
Celetná 988/38, Praha – Staré Město
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced)
Benefits: Bonuses, Cell phone, Notebook, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Contribution to sport / culture / leisure, Occasional work from home, Corporate Events, Individual budget for personal growth
Listed in: IS/IT: System and HW administration, Operating system and network administrator, IS Support
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer