PPDS is operated by TP Vision and MMD, subsidiaries of TPV established in 2009 through a brand license agreement with Philips. TP Vision and MMD exclusively market and sell Philips Professional TV’s, Signage Solutions, LED Displays and Philips monitors for the B2B market worldwide. By combining the Philips brand promise with TPV's manufacturing expertise in displays, TP Vision and MMD use a fast and focused approach to bringing innovative products to market. TP Vision Europe B.V. as a sister company of MMD who is organizing the recruitment process of the position.

Senior/ Specialist Order Fulfillment ENG+ITA - PPDS Philips

We are looking for experienced Senior /Order Fulfillment Specialist to join our Philips Professional Display Solutions Team. Responsible for end to end order management and delivery for customers in the EMEA region, as well as serving as the primary point of contact for our B2B customers and sales agents in each country. You assist local sales in multiple countries and communicate with customers, local sales teams, logistics forwarders, and warehouses. Will be based in a Shared Service Center in Prague and will be a part of the Amsterdam/ Prague based Sales Operations team, reporting to manager in Amsterdam.

What is the role about:

  • Process sales orders in an accurate & timely manner (Order Book Management: SAP registration; pricing checks, goods allocation; manage back orders with customer / sales team / planning)
  • Manage deliveries with 3PLs on highest customer’s satisfaction (inform customers on delivery dates; schedule orders with Warehouse/Carrier to deliver as per Promised delivery date; delivery follow up; issuing accurate & timely shipment/export documentation) meeting the company’s TPW cost targets
  • Complaints management: registration, coordination: status check, follow up on solution, feedback to customers
  • Process internal orders according to commercial organization´s instruction and requirements
  • Participation on cross-functional projects
  • Sales data analysis, pricing review, providing stock availability details, etc.
  • Keep track of sales plan per guidance from sales
  • Engage in regular dialogs with Sales force, Credit Controllers, Demand Planners, Warehouse and Distribution teams

We would welcome:

  • Min. bachelor degree
  • For Senior 3 - 5 years, for Specialist up to 3 years of experience in customer relationship role with connected administration duties; and/or supply chain/ logistic/procurement-oriented role
  • Experience with SAP or any other ERP system is a must
  • Good hands on with MS office tools, especially Excel
  • Fluent in English and Italian
  • Positive attitude, can-do mentality, responsible approach
  • Excellent communications skills – liaise with internal & external customers
  • The position requires good common sense: the ability to perform tasks with initiatives, accurate, precise and eyes for details, to work independently, cooperate with others

What we offer:

  • Dynamic company with strong brand products on the market
  • Complex responsibilities within supply chain process
  • International environment of middle size European SSC within friendly team where proactivity, initiative and search for better ways of working and improvements are valued
  • Competitive remuneration package, wide range of benefits: discount on Philips products, transport and meal allowance, Multisport card, 26 days of holidays, 4 sick days, contributions to the pension insurance
  • Attractive work location in Prague 7 - Holešovice - hybrid mode of working 3 office and 2 home office days/ per week

If you are interested in this position, we would be happy to receive your structured resume in English and motivation letter.

Informace o pozici

TP Vision Europe B.V., pobočka Česká republika
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced), Italian (Advanced)
Benefits: Bonuses, Cell phone, Discount on company products / services, Notebook, Contributions to the pension / life insurance, Flexible start/end of working hours, Transport allowance, Meal tickets / catering allowance, Holidays 5 weeks, Refreshments on workplace, Contribution to sport / culture / leisure, Sick days, Occasional work from home, Foreign business trips
Listed in: Transport, logistics and supply, Economics and Business Finance, Customer service, Logistician, Purchaser, Back office worker, Logistics specialist, Supply Chain Specialist, Front office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Also suitable for refugees from Ukraine

TP Vision Europe B.V., pobočka Česká republika, Rae Zvonek