TP Vision is a dedicated company in the world of digital entertainment; fully committed to the renowned Philips TV Brand and Philips Audio / Video products and Accessories. TP Vision engages in developing, manufacturing, selling and marketing Philips branded TV sets and Audio /Video devices in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. The company is fully owned by TPV Technology. TP Vision employs almost 2,000 people in several locations around the globe.

Order Fulfillment Back Office Specialist ENG- Philips TV/AVA

Based within a Shared Service Centrum in Prague, Order Fulfilment Back office Specialist is accountable for ensuring high quality of services for front office part of Order Fulfilment, with regard to Complaints handling and Master data management. Next to it, the department makes sure that all requirements for audits are fulfilled as well as that the control checks for quality of the processes are in place.


  • Process all transport claims across European countries
  • Make sure that requests are processed in line with Company policies, Work instructions as well as following Customer contracts
  • Collect all necessary documentation and prepare reporting
  • Reduce repeating issues in cooperation with Supervisor
  • Internal control of Customer Master data in Salesforce/ SAP
  • Secure preparation and quality check of Revenue samples (proof of deliveries, delivery notes) for audit
  • Participate in Logistics or Cross-functional projects
  • Participate in testing of new SAP functionalities/IT updates, overlooking UATs


  • Min. 1 year of experience in data, administration, customer and/or supply chain oriented role
  • Fluent in English, any other European language as advantage
  • Good hands on with MS office tools, especially Excel (v-look up, pivot, functions) SAP as advantage but can teach you
  • Very good communication skills
  • Positive mental attitude, out of box thinking, common sense
  • Team working with responsible and proactive approach to work
  • Ability to work under pressure in an ever-changing environment where deadlines have to be met
  • Ability to recognize and promote automated solutions

We offer:

  • Possibility to become a part of established dynamic company with strong product brand
  • International environment of a middle size European SSC within friendly team
  • Competitive remuneration package plus quarterly bonus
  • Wide range of benefits: 26 days of holidays, 4 sick days, meal tickets, transport allowance, discount on company products, contributions to the pension insurance
  • Attractive work location in Prague 7 - Holešovice, currently hybrid home office/office working

If you are interested in this opportunity, please send us your CV with motivation letter in English.

Information about position

TP Vision Europe B.V., pobočka Česká republika
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced)
Benefits: Bonuses, Cell phone, Discount on company products / services, Notebook, Contributions to the pension / life insurance, Flexible start/end of working hours, Transport allowance, Meal tickets / catering allowance, Sick days, Occasional work from home, Corporate events, Opportunity to work up hours, More than 5 weeks of vacation, Self-organization of the job
Listed in: Administration, Transport, logistics and supply, Customer service, Administration, Logistician, Back office worker, Logistics specialist, Supply Chain Specialist, Front office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Also suitable for graduates.

TP Vision Europe B.V., pobočka Česká republika, Lenka Rahma