TP Vision is a dedicated company in the world of digital entertainment; fully committed to the renowned Philips TV Brand and Philips Audio / Video products and Accessories. TP Vision engages in developing, manufacturing, selling and marketing Philips branded TV sets and Audio /Video devices in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. The company is fully owned by TPV Technology. TP Vision employs almost 2,000 people in several locations around the globe.

Order Fulfillment Intern - GER+ENG - Philips TV/Audio

Based within a Shared Service Center in Prague, the Order Fulfillment Intern will get in touch with the Customer Service Desk functions - processing of Orders/Claims for TP Vision customers (Electronic Retailers and distributors). He/she participates on the process of managing the order/claim from beginning till the end. It will enable him/her to learn how to manage the communication (internal/external), get experience in customer service, supply chain and logistics as well as of ERP system (SAP), CRM system (Salesforce.com) and developing knowledge of Excel.

Responsibilities:

  • Help on processing of sales orders in an accurate & timely manner (SAP registration; pricing checks, goods allocation; back orders management, changes etc.)
  • Help to manage deliveries with 3PLs (3rd party logistic provider)
  • Schedule orders with RDC to deliver as per Requested delivery date; inform customers on delivery dates; delivery follow up
  • Participation on processing of Logistics complaints, such as damaged goods, stolen goods etc.
  • Keeping clear records over incoming and outgoing email correspondence / documents and archiving
  • Checking stock availability in the system
  • Help to create order overview for customers
  • Other administrative tasks assigned by Order Fulfillment Supervisor

Requirements:

  • University student, suitable as part-time for maternity/paternity leave
  • Fluent in English and German language
  • Good hands on with MS office tools, open to learn working with systems, SAP is an advantage
  • Positive and proactive personality, good communication skills, capability of understanding customer needs
  • Team oriented person with ability to learn
  • Responsible approach to work and ability to keep on deadlines

We offer:

  • Possibility to become a part of a market established dynamic company with strong brand
  • International environment of a European SSC within the team of motivated friendly professionals
  • Long term cooperation on work agreement, 50% part time positions, ideally 4h/day or based on agreement
  • Hours rate 150 - 200 CZK/ hour based on experience; discount on company Philips products, refreshment at work
  • Possibility to work from the office or switch to homeworking based on pandemic situation
  • Possibility to start immediately
  • Attractive work location in Prague 7 - Holešovice, hybrid working combining office and home office possible

If you are interested in this opportunity, please send us your CV with motivation letter in English.

Information about position

Employer
TP Vision Europe B.V., pobočka Česká republika
Address
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced), German (Advanced)
Benefits: Discount on company products / services, Notebook, Flexible start/end of working hours, Occasional work from home, Corporate events, Opportunity to work up hours, Self-organization of the job
Listed in: Transport, logistics and supply, Economics and Business Finance, Customer service, Logistician, Back office worker, Logistics specialist, Supply Chain Specialist, Front office worker, Complaints department worker
Employment form
Employment form: Full-time work, part-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: agreement on working activities (DPČ)
Employer type: Employer

Practical training and short-term placement, trainee programs, also suitable for graduates.

Also suitable for parents on maternity and parental leave.


TP Vision Europe B.V., pobočka Česká republika, Lenka Rahma