TP Vision is a dedicated company in the world of digital entertainment; fully committed to the renowned Philips TV Brand and Philips Audio / Video products and Accessories. TP Vision engages in developing, manufacturing, selling and marketing Philips branded TV sets and Audio /Video devices in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. The company is fully owned by TPV Technology. TP Vision employs almost 2,000 people in several locations around the globe.

SAP Key User - OtC Support Specialist - Philips TV/Audio

Embedded in the multi-disciplinary European Sales Operations team, the SAP Key User - OtC Specialist acts as a process expert and SAP key user for the business, analyses and solves advanced queries and uses advanced techniques to satisfy internal / external customer demands (mass uploads; automation; batch schedule). Accountable for ensuring high level of internal/external customer satisfaction (with regards to SAP processes and improvement) and representing the SAP key user/ expert in the company’s continuously improving process culture.



  • As a process expert in order-to-cash (SAP SD) and SAP key user for Order Fulfilment teams
  • Analyses and solves advanced queries and claims
  • Ensures continues increase in automated processes, leading to efficiency improvements
  • Supports the operations around SAP, from analytical and architectural point of view
  • Strong involvement in various SAP and projects is expected, either as a project member or project coordinator, representing the order-to-cash process


  • Ensure creation of billing documents in SAP via Salesforce interface, resolve issue and execute mass uploads (if needed)
  • Updating of various sales and order processing reports including definition of new reports
  • Monitor proof of delivery interface functionality, identify root cause of errors and follow-up / resolve issues
  • Monitor automatic background jobs such as delivery creation, invoice creation and take corrective actions in case of failures
  • Maintains and ensures correct functionality of SAP invoice outputs for all European customers (in cooperation with Collection Team)
  • Executes internal controls related to POD and billing

Preferred Skills and Background:

  • Experience 1-3 years in customer facing role with analytical content
  • Good understanding of sales, commercial processes and tools
  • Good to advanced knowledge of SAP ERP (SD module), understanding the overall flow of master data and order-to cash process
  • Excellent Excel skills, ability to work with various systems to extract and analyze data
  • Fluent in English
  • Excellent communication skills
  • Proactive behavior in order to resolve problems & queries independently with efficiency focus
  • Structured and analytical approach, sense of organization & close loop follow-up
  • Capable to manage many different cases at the same time
  • Mind for details and high attention to accuracy

We offer:

  • Interesting position within a multicultural friendly team environment of middle size European SSC
  • Possibility to join in dynamic company with strong brand on the market
  • Challenging responsibilities with focus on projects/improvements/development
  • Competitive remuneration package, wide range of benefits: discount on company products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays
  • Attractive work location in Prague 7 - Holešovice, hybrid working with min 2 days in the office /week

If you are interested in this position, we look forward receiving your CV together with Motivation letter.

Information about position

TP Vision Europe B.V., pobočka Česká republika
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced)
Listed in: Economics and Business Finance, IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration, IT Analyst, IT Consultant, Consultant, ERP Specialist, SAP Consultant, Business analyst
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

TP Vision Europe B.V., pobočka Česká republika, Lenka Rahma