TP Vision is a dedicated company in the world of digital entertainment; fully committed to the renowned Philips TV Brand and Philips Audio / Video products and Accessories. TP Vision engages in developing, manufacturing, selling and marketing Philips branded TV sets and Audio /Video devices in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific excluding China. The company is fully owned by TPV Technology. TP Vision employs almost 2,000 people in several locations around the globe.

SAP Key User - OtC Support Specialist - Philips TV/Audio

Embedded in the multi-disciplinary European Sales Operations team, the SAP Key User - OtC Specialist acts as a process expert and SAP key user for the business, analyses and solves advanced queries and uses advanced techniques to satisfy internal / external customer demands (mass uploads; automation; batch schedule). Accountable for ensuring high level of internal/external customer satisfaction (with regards to SAP processes and improvement) and representing the SAP key user/ expert in the company’s continuously improving process culture.

Responsibilities:

PROCESS EXPERT

  • As a process expert in order-to-cash (SAP SD) and SAP key user for Order Fulfilment teams
  • Analyses and solves advanced queries and claims
  • Ensures continues increase in automated processes, leading to efficiency improvements
  • Supports the operations around SAP, from analytical and architectural point of view
  • Strong involvement in various SAP and Salesforce.com projects is expected, either as a project member or project coordinator, representing the order-to-cash process

OPERATIONAL SUPPORT

  • Ensure creation of billing documents in SAP via Salesforce interface, resolve issue and execute mass uploads (if needed)
  • Updating of various sales and order processing reports including definition of new reports
  • Monitor proof of delivery interface functionality, identify root cause of errors and follow-up / resolve issues
  • Monitor automatic background jobs such as delivery creation, invoice creation and take corrective actions in case of failures
  • Maintains and ensures correct functionality of SAP invoice outputs for all European customers (in cooperation with Collection Team)
  • Executes internal controls related to POD and billing

Preferred Skills and Background:

  • Experience 1-3 years in customer facing role with analytical content
  • Good understanding of sales, commercial processes and tools
  • Good to advanced knowledge of SAP ERP (SD module), understanding the overall flow of master data and order-to cash process
  • Excellent Excel skills, ability to work with various systems to extract and analyze data
  • Fluent in English
  • Excellent communication skills
  • Proactive behavior in order to resolve problems & queries independently with efficiency focus
  • Structured and analytical approach, sense of organization & close loop follow-up
  • Capable to manage many different cases at the same time
  • Mind for details and high attention to accuracy

We offer:

  • Interesting position within a multicultural friendly team environment of middle size European SSC
  • Possibility to join in dynamic company with strong brand on the market
  • Challenging responsibilities with focus on projects/improvements/development
  • Competitive remuneration package, wide range of benefits: discount on company products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays
  • Attractive work location in Prague 7 - Holešovice, hybrid working with min 2 days in the office /week

If you are interested in this position, we look forward receiving your CV together with Motivation letter.

Information about position

Employer
TP Vision Europe B.V., pobočka Česká republika
Address
Jankovcova 1037/49, Praha – Holešovice
Required education: Bachelor's
Required languages: English (Advanced)
Listed in: Economics and Business Finance, IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration, IT Analyst, IT Consultant, Consultant, ERP Specialist, SAP Consultant, Business analyst
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

TP Vision Europe B.V., pobočka Česká republika, Lenka Rahma