The mission Of Radio Free Europe/Radio Liberty (RFE/RL) is to promote democratic values by providing accurate, uncensored news and open debate in countries where a free press is threatened and disinformation is pervasive. RFE/RL reports the facts, undaunted by pressure.

Bureau IT Specialist

RFE/RL is looking for a Bureau IT Specialist who will provide, under the supervision of the Bureau IT Manager, effective and efficient IT support, and services to staff in RFE/RL bureaus and remote locations through understanding their current and future needs and supporting to achieve them through coordinating and executing various IT activities in the bureaus.


  • Contributes to ensuring that the bureaus are effectively equipped and run to meet the current and future IT operational needs of RFE/RL.
  • Assists in the performance and supervision of daily IT operations of the bureaus.
  • Deals with daily IT support, supervises, and escalates the service tickets.
  • If needed, performs user and systems administration support, incl. resolving HW & SW issues.
  • Maintains accurate and complete bureau IT asset management database.
  • Updates contracts, requests, and processes new quotes for IT equipment in the bureaus.
  • Together with the Bureau IT Manager, prepares roadmaps and replacement plans.
  • Provides project management support for various IT projects in the bureaus, prepares reports and charts regarding the bureau IT projects, keeps track of projects and requests in the bureaus.
  • Assists in developing and ensuring successful implementation and compliance with the standard operating procedures and safety regulations and uses the industry best practices when performing duties and tasks assigned.
  • Works closely with the bureaus to promote and implement standard workflows and IT systems.
  • Adheres to and complies with all technology standards, policies, and regulations as outlined by Operations Division in Prague.
  • Contributes to creating and maintaining a positive work environment.
  • Performs other related duties, incl. supporting any other technology used in the bureaus (VPN, NAS, TeamViewer, etc.), as assigned.
  • Performs other related duties as assigned.


  • Preferably a bachelor’s degree in IT, or relevant professional experience.
  • PRINCE2, ITIL or COBIT certification is an advantage.


  • Prior experience with providing IT support (HW, SW, ticketing systems).
  • Particularly good the end-user knowledge of MS Office applications.
  • Previous experience with Active Directory, Group Policy, DNS is plus.
  • Experience with ERP systems like Peoplesoft is plus.
  • Project Management experience - desirable but not required.
  • Organizational skills.


  • Team player with ability to work independently.
  • Ability to learn modern technologies.
  • Understands and meets customer needs in a helpful way.
  • Ability to quickly anticipate, trouble-shoot and resolve problems.
  • Ability to balance multiple responsibilities and projects simultaneously.
  • Willingness to occasionally travel to bureaus in RFE/RLs broadcast region.


  • Czech
  • English
  • Russian (Desirable but not required)

This is a locally recruited full-time position on a one-year assignment initially, with the possibility of extension for an open-ended contract after one year. The opportunity is open preferably to applicants with the legal right to work in the Czech Republic, who are expected to work in RFE/RL Prague’s office in a hybrid working model of a blend of in-office and remote work in the Czech Republic.

Information about position

Radio Free Europe/Radio Liberty - Rádio Svobodná Evropa, Inc.
Vinohradská 3333/159a, Praha – Strašnice
Required education: Bachelor's
Required languages: English (Advanced), Czech (Advanced)
Benefits: Contribution holiday, Contributions to the pension / life insurance, Flexible start/end of working hours, Transport allowance, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Sick days, Occasional work from home
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Limited (temporary)
Employment contract
Employment contract: employment contract
Employer type: Employer

Radio Free Europe/Radio Liberty - Rádio Svobodná Evropa, Inc., Klára Čiperová
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