The mission of Radio Free Europe/Radio Liberty (RFE/RL) is to promote democratic values and institutions by reporting the news in countries where a free press is banned by the government or not fully established. RFE/RL’s journalists provide what many people cannot get locally: Uncensored news, responsible discussion, and open debate.

Service desk coordinator & Administrative assistant

We are currently seeking a Service desk coordinator & Administrative assistant for our Networks department.

Service desk coordinator & Administrative assistant will provide daily administrative support activities including coordination service desk requests, problems and incidents. Reports to Director of Network Technology.


  • Provides administrative support to Networks department staff members, correspondence, coordinates schedules and travel arrangements and confirms appointments.
  • Orders services, equipment, and spares parts and keeps a stock-pile of parts and accessories up to date.
  • Handles customer requests and inquiries.
  • Under the direction of a Networks professional, conducts technical research and analysis.
  • Collects, proofreads, edits, formats and distributes documentation needed by staff, such as technical user guides, policies and other relevant data.


  • Possess good interpersonal skills.
  • Comfortable interacting across multiple levels of the organization and liaise with other departments and external business entities.
  • Serve as primary administrative point of contact and is able to convey technical information in tangible business terms.
  • Well organized and detail oriented to effectively manage her/his time, as well as the schedule of the manager she/he supports.
  • Proficiency in personal computer applications, including Microsoft Office, Outlook, Word, Excel, Power Point and Visio.


  • Secondary education with technical background or Business administration or related field
  • Combination of education and work experience.

Work Experience

  • Up to 3 years experience with administration work with at least one year of engineering/IT experience


  • Proficiency in Czech and English
  • Knowledge of Russian or another broadcast region language are considered a plus

This is a locally recruited full-time position on a one-year assignment initially, with the possibility of extension for an open-ended contract after one year. The opportunity is open preferably to applicants with the legal right to work in the Czech Republic, who are expected to work in RFE/RL Prague’s office in a hybrid working model of a blend of in-office and remote work in the Czech Republic.

Informace o pozici

Radio Free Europe/Radio Liberty - Rádio Svobodná Evropa, Inc.
Vinohradská 3333/159a, Praha – Strašnice
Required education: Secondary education or professional training with a school-leaving exam
Required languages: Czech (Proficient), English (Proficient)
Benefits: Above-standard medical care, Transport allowance, Educational courses, training, Refreshments on workplace, Contribution to sport / culture / leisure, Sick days, Corporate events
Listed in: Administration, Media, advertising, and PR, Administration, Assistant, Office Manager, Back office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Limited (temporary)
Employment contract
Employment contract: employment contract
Employer type: Employer

Radio Free Europe/Radio Liberty - Rádio Svobodná Evropa, Inc., Klára Čiperová