OKIN BPS is a leading company that provides business process services in the field of IT and telecommunications for international clients.
Currently we are looking for candidate for this opened vacancy:

Technical support for O365

Would you like to gain an international experience in telecommunication support? We are establishing a new team for our client in Romania, Bucharest. Do you speak German and English and are you familiar with O365? Let us know!

Responsibilities:

  • Be responsible for supporting technical Support of Exchange on-prem and Exchange Online (Office 365)
  • Data preparation for individual migrations
  • Conduct mailbox migration (planning, tracking and execution, including liaison with customer)
  • Conduct post migration troubleshooting and client remediation (Outlook 2010 & 2016)
  • Provide point for client support desk call escalation as required

Skills that are needed:

  • Experience of supporting users in a Microsoft environment, ie configuring profiles in Outlook
  • Knowledge of email routing and managing users in a domain
  • Office 365 migration skills
  • Exchange / Outlook 2010 – 2016 troubleshooting
  • Attention to detail, ability to prioritise work under pressure
  • Management of Microsoft Windows Active Directory
  • English and German written and verbal communication skills on B2 level.

What can we offer:

  • Opportunity to work for a stable company
  • Participating on start up project
  • Business trips to Germany (Berlin, Munich) and Czech Republic (Prague)
  • Full time employment
  • Daily use of languages
  • Other employee benefits

Informace o pozici

Společnost
OKIN BPS
Address
Bucureşti
Required education: Secondary education or professional training with a school-leaving exam
Required languages: German (Intermediate), English (Intermediate)
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration, Telecommunications
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Limited (temporary)
Employment contract
Employment contract: employment contract
Employer type: Employer

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