As a Customer Service Representative, you will become a part of Nissens Cooling Solutions' Customer Service team in Olomouc. You will be responsible for communication and coordination between customer and planning / purchasing / production / warehouse.

Your responsibilities will include:

  • Responsibility for order processing (receiving, placing, confirmation) in internal system and on customer portals
  • Communication with customers on daily basis
  • Updating long-term plans, monitoring regular inputs from the customer
  • Responsibility for the creation of invoices for goods / transport / services / credit notes
  • Checking the fulfillment of the plan according to signed agreements between the customer and our company
  • Active participation in meetings

We expect from you:

  • Language skills: English - advanced level, another language is an advantage
  • 3 years experience in customer service in an international company
  • Pro-active and professional approach to customer requirements
  • Ability to solve multiple priorities
  • Ability to communicate directly with the customer as well as with colleagues in solving problems (internal, external communication)
  • Excellent communication skills, team player

What we offer you:

  • You will become a part of an international company with 100-years-long history and big business potential for the future.
  • We are based in brand new premises and modern work environment in Olomouc easily accessible from the highway.
  • Yearly bonus.
  • We provide a commute allowance for employees living outside Olomouc.
  • You can use our modern canteen with a choice of meals and food allowance.
  • We have 5 weeks of vacation.

We are looking forward to receiving your application.

Please attach your CV in Czech and English to your answer.

All requests will be handled confidential.

Informace o pozici

Nissens Cooling Solutions Czech, s.r.o.
Na Statkách 638/3, Olomouc – Slavonín
Požadované vzdělání: Středoškolské nebo odborné vyučení s maturitou
Požadované jazyky: Angličtina (Pokročilá)
Benefity: Mobilní telefon, Notebook, Flexibilní začátek/konec pracovní doby, Příspěvek na dopravu, Dovolená 5 týdnů, Závodní stravování
Zařazeno: Zákaznický servis
Typ pracovního poměru
Typ pracovního poměru: Práce na plný úvazek
Délka pracovního poměru
Délka pracovního poměru: Na dobu neurčitou
Typ smluvního vztahu
Typ smluvního vztahu: pracovní smlouva
Zadavatel: Zaměstnavatel

Nissens Cooling Solutions Czech, s.r.o., Hana Sobková