Infosys provides business-to-business trans-formative services for its clients across the globe. Moreover, Infosys is one of the leaders in next-generation consulting, technology, and outsourcing solutions.
Why is it great to join us? Infosys gives career opportunities to people with and without solid experience who are willing to absorb and implement technological innovations on a daily basis.
Explore the future with Infosys now!
Brno, Czech Republic, Full-time
One of our prestigious clients(a world leader in networking solutions) has given us the responsibility of delivering business to business(B2B) support to their European Business Operations. As part of our job, we have to interact with business divisions & their corporate customers(hence B2B) based in various countries in Europe. Our team members use emails, chat, and phone for these interactions. The interactions are in various European languages.
Our employees need to understand the customer situation and provide well-defined solutions to these situations. Sometimes these situations are complex and our employees need to maintain energy, passion, and empathy when resolving these situations. Good analytical ability, being a good team player, and at times able to act independently will make one successful in this job.
To ensure our team members can handle the matters with ease, we provide detailed process & system training. We also provide training to enhance our employees’ customer service skills. Our Subject Matter Experts are always available to provide additional support during training as well as in the live business environment.
Learning and development, Rewards & Recognition, Appreciations, Team Events and Outings, and Engaging with society for various corporate social responsibility(CSR) events are just part of our work culture as are client delivery and satisfaction. Living in Brno and working along with professionals from all countries in Europe and across the globe only helps to develop into a true international talent.
Your work will include:
Why does Infosys choose you? You are:
Infosys esteems you as we provide:
Infosys appreciates your time so the hiring process is usually concise:
Apply – Receive a response after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get feedback/offer – Navigate your next with Infosys.
Infosys is a global leader in the next-generation digital services and consulting. From the Czech Republic, We provide mainly outsourcing services... Číst více
Informace o pozici
Secondary education or professional training with a school-leaving exam
English (Advanced), Portuguese (Advanced)
Administration, IS/IT: System and HW administration, Customer service
Also suitable for graduates.
Job is also suitable for the physically challenged, attendance required – handicapped-accessible building. Also suitable for: Disabled, Wheelchair bound, Other.
Also suitable for refugees from Ukraine
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