Fortuna Entertainment Group was established in 2009 and became the largest Central European betting operator. Originally a Czech firm, it has grown into a holding company over time, and it now also operates on the Slovak, Polish, Romanian and Croatian markets with more than 6 thousand employees globally.

Group Cross Product Services Manager

We look for an expert to manage our cross-product services and features (e.g.player management, registration process, cross-product-loyalty, bonuses, product marketing tools and many others). The main scope of this role is to ensure a coherent and consistent approach across multiple product verticals for one player entity.
So if you want to be responsible for whole cross-product portfolio roadmap, just keep reading!

MAIN RESPONSIBILITIES ARE TO:

  • Manage cross-product services portfolio
  • Become source of knowledge about cross-product functionality, processes and features
  • Create and manage cross-product services roadmap and requirements reflecting regional differences and processes
  • Run competitive analysis and customer feedback
  • Follow and monitor trends and watch closely the regulatory changes
  • Give directions and evaluate opportunities
  • Communicate with suppliers and FEG country representatives (CZ, SK, PL, RO, HR)
  • Evaluate ross-product services assessment performance, customer experience
  • Manage compliance of products and services

EXPECTED CANDIDATE PROFILE

  • Experience with establishing/running solutions across products (registration process, loyalty programs, retention, bonuses ...)
  • Knowledge of online betting/gaming industries would be a big plus
  • Focus on the internal and external customer experience
  • Advanced English knowledge (both verbal and written) is a must
  • High level of self-motivation, ability to be a team player, user/customer - centric approach and other desirable attributes of a good Product Owner

YOU CAN GAIN

  • Annual bonus
  • Cafeteria plan and electronic meal vouchers
  • Discounts and promotions by our partners and Penta group companies (e.g. Dr. Max Pharmacies: Gold Partner)
  • Flexible working hours and occasional home office
  • 5 weeks of vacation
  • An interesting and challenging job of a successful international group at the Prague headquarters (informal international teams, communication in English on daily basis)
  • No dress code
  • Various events for employees (sports and corporate events, internal competition for tickets for sports and social events etc.)
  • Brand new offices in the Churchill office complex
  • Our own café, relaxing zone, gym and great amenities around the office

O firmě

FORTUNA GAME a.s.

Fortuna Entertainment Group (FEG) je největším středoevropským provozovatelem kurzových sázek. Mimo pobočkové sítě a centrály pro český trh, je v Praze také centrála celé společnosti. _________________________________________________________________________________________________________________________ Fortuna Entertainment Group (FEG) is the largest sport betting company in CEE region. Beside the retail network and Czech HQ, there is also the HQ of the whole company in Prague,

Informace o pozici

Společnost
FORTUNA GAME a.s.
Address
Italská 2584/69, Praha – Vinohrady
Required education: Bachelor's
Required languages: English (Proficient)
Benefits: Bonuses, Cell phone, Notebook, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Cafeteria, Refreshments on workplace, Contribution to sport / culture / leisure, Education allowance, Occasional work from home, Corporate events, Individual schedules of working hours, Self-organization of the job, Individual budget for personal growth, Dedicated time for innovations
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: Application and system development, Marketing, IT Analyst, Product Manager, Project Manager, Product Specialist
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

FORTUNA GAME a.s., Tomáš Baierl