Our Diversity, Inclusion and Belonging statement
We at FLEETCOR truly believe that fostering an inclusive and respectful workplace supports diversity and provides an enriching environment for all our employees. We will always strive to set a culture that values uniqueness, people of different backgrounds, cultures, gender and race. At FLEETCOR, we make each individual accepted for who they are.
FLEETCOR is one of Forbes’ Global Growth Champions and one of Forbes’ World's Most Innovative Companies. We also rank among Fortune’s 1000 companies, Fortune's 100 Fastest Growing Companies and much more. We are leading the future of business payments. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. 800K business customers and millions of people in over 80 countries around the world use our solutions for their payments.
Customer Service with Dutch
Are you a native Dutch speaker residing in Prague? Are you looking for a new job opportunity? To our brand new office in Palmovka we are looking for a new customer care support analyst. If you are talkative, well-organised, pro-active and don't have problem with handling customers on the phone line, then we are looking for you!
📌 What will be your daily tasks?
- Providing complete customer service
- Working on the passive customer service phone line
- E-mail communication with customers
- Communication with customers from Netherlands and Belgium
- Entering of new contracts in the database and updates
- Dealing with requests and complaints of clients
🔑 What do you need?
- Fluency in Dutch
- Reside and be eligible to work from Prague, Czech Republic
- English at communicative level (necessary for the internal team communication, communication with small amount of English speaking customers)
- Good communication skills, assertiveness
- Independence and thoroughness
- Resistance to stress
- Working experience in the area of customer service is an advantage
🎁 What can we offer?
- Competitive salary
- Meal vouchers
- Multisport card
- Five weeks of vacation
- Three sick days, two free days
- Discounted mobile tariff
- Massage at the work place
- Language Courses
- Internal company events
- Loyalty Award
⏩ Let us know if you are interested. We will get in touch and you will have a call with the HR and customer service manager (in person or via Zoom).
We are looking forward to you joining our team! ✨
Etel, HR Consultant/Recruiter
Informace o pozici
- FLEETCOR / CCS Česká společnost pro platební karty s.r.o.
- Voctářova 2500/20a, Praha – Libeň
- Required education: Secondary education or professional training with a school-leaving exam
- Required languages: Dutch (Proficient), English (Intermediate)
- Benefits: Discount on company products / services, Notebook, Contributions to the pension / life insurance, Meal tickets / catering allowance, Educational courses, training, Cafeteria, Contribution to sport / culture / leisure, Sick days, Corporate events, More than 5 weeks of vacation
- Listed in: Administration, Customer service, Call Centre Operator, Help Desk Technician, Back office worker, Front office worker
- Employment form
- Employment form: Full-time work
- Employment contract
- Employment contract: employment contract
- Employer type: Employer
Also suitable for graduates.