The role is responsible for providing a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution with focus on Unified Communication technologies (Cisco Unified Call Manager, Cisco Unity Connection, Cisco Jabber, Cisco WebEx etc.).

Great team and manager guaranteed :-)

What we expect you to have:

  • German Language Advanced
  • Good Computer Literacy
  • Comfortable speaking to clients Face-to-Face (Video) and also on the Telephone
  • Willingness and Keenness to learn
  • Logical and analytical thinking\problem solving
  • Good sense of humor\team player\friendly and amiable\excellent interpersonal skills\excellent customer

Preferred experience/what you will learn and do:

  • 1 year of experience with troubleshooting and providing the support required in network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization.
  • Working knowledge of management agent, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup, etc)

We offer:

  • 10% yearly bonus
  • 5 weeks of vacation
  • 3 sick days per year
  • Notebook and mobile phone
  • Meal vouchers in value of 100 CZK with 55% company subsidy
  • Contribution to the pension insurance in the amount of 1,000 CZK monthly
  • Contribution to public transport (full coverage of annual ticket)
  • Compensation of salary beyond the statutory wage compensation in the amount of the full fixed basic salary for temporary incapacity up to 21 days per year
  • Over standard healthcare
  • Refreshment (fruit, coffee, tea), monthly company breakfasts

You are looking for a challenge and to work in a modern environment for international customers within a global organization? Look at www.dimensiondata.com.


Informace o pozici

Společnost
Dimension Data Czech Republic s.r.o.
Address
Milevská 2095/5, Praha – Krč
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced), German (Intermediate)
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration, Telecommunications
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Dimension Data Czech Republic s.r.o., Kateřina Harmaňošová
Máte šanci! Na tuto nabídku zatím odpověděli méně než 4 lidé.