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Technical Helpdesk with CZ/RU and English

Job description, responsibilities and duties

• Customer service and technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Employment contract for one year with the possibility to prolong;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office near Invalidovna metro station;

Personality requirements and skills

• Native Czech or Russian;
• Conversational English;
• Customer care experience is a big advantage;
• Open minded and flexible personality;
• Willingness to learn.

Informace o pozici

Sokolovská 668/136d, Praha – Karlín
Required education: Professional training without a school-leaving exam
Required languages: English (Intermediate) nebo Czech (Proficient) nebo Russian (Proficient)
Benefits: Bonuses, Discount on company products / services, Meal tickets / catering allowance, Educational courses, training, Refreshments on workplace, Contribution to sport / culture / leisure, Corporate Events
Listed in: Administration, Telecommunications, Customer service, Administration, Assistant, Call Centre Operator, Help Desk Technician, Back office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Zaměstnavatel

Pozice je vhodná pro absolventy.

Job is suitable for the physically challenged, attendance to company site required. Suitable for: Disabled, Wheelchair bound, Other.