Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Learn more at www.conduent.com.
Technical Helpdesk with CZ/RU and English
Job description, responsibilities and duties
• Customer service and technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.
Employee perks, benefits
• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Employment contract for one year with the possibility to prolong;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office near Invalidovna metro station;
Personality requirements and skills
• Native Czech or Russian;
• Conversational English;
• Customer care experience is a big advantage;
• Open minded and flexible personality;
• Willingness to learn.
Informace o pozici
- Sokolovská 668/136d, Praha – Karlín
- Required education: Professional training without a school-leaving exam
- Required languages: English (Intermediate) nebo Czech (Proficient) nebo Russian (Proficient)
- Benefits: Bonuses, Discount on company products / services, Meal tickets / catering allowance, Educational courses, training, Refreshments on workplace, Contribution to sport / culture / leisure, Corporate Events
- Listed in: Administration, Telecommunications, Customer service, Administration, Assistant, Call Centre Operator, Help Desk Technician, Back office worker
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract
- Employer type: Zaměstnavatel
Pozice je vhodná pro absolventy.
Job is suitable for the physically challenged, attendance to company site required. Suitable for: Disabled, Wheelchair bound, Other.