Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services company in the world. Approximately 77,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services, including high-end business and IT consulting, systems integration, application development and maintenance and infrastructure management, as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB), which we offer to every single member. If you are at the start of your career or you are experienced professional, CGI is the right place for you. More on: www.cz.cgi.com

Monitoring Support

What will you do in this role:

  • administration of BMC Patrol/Truesight,
  • configuration and maintenance of monitoring tools,
  • settings of thresholds, adjustment of templates,
  • deployment and installation of monitoring agents,
  • analysis of the problem on the client’s side,
  • communication with clients and customers in English.

What qualifications you should have to be successful in this role

  • experience with application support,
  • big advantage is an experience with at least one of the following solutions,
  • X-Matter, BMC Remedy or another monitoring tool,
  • willingness to learn new things,
  • ability to work in English and German environment in English,
  • general knowledge within IT infrastructure area such as Windows, Linux, Unix, Network,
  • knowledge of ITIL.

What do we offer to you:

  • great mixture of friendly atmosphere and stability of one of the biggest IT companies (Our employees stay with us for more than 8 years on average),
  • possibility to purchase company shares and to participate on company profit,
  • professional growth and development through certified training programs and knowledge sharing,
  • the full-time contract for an indefinite period,
  • flexible working hours,
  • multi-sport card,
  • 900 CZK/monthly for your leisure activities,
  • 120 CZK meal vouchers,
  • 5 weeks of vacation,
  • 3 sick days,
  • 30 days of fully paid sick leave,
  • special tariff offer in O2,
  • life Insurance,
  • interest-free company loan,
  • mental health program.

Information about position

Employer
CGI CS&EE
Address
Technologická 373/4, Ostrava – Pustkovec
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced)
Benefits: Cell phone, Notebook, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Refreshments on workplace, Sick days, Occasional work from home
Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: System and HW administration, IS/IT: Application and system development, IT Analyst, IT Consultant, IT Security Specialist
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer