Are you ready to join an exciting technical journey and want to be part of our SAP Platform Operations team to support our clients from all over the world to assure their safety, availability, and smooth IT operations?

If so then let’s get in touch and speak together to use and develop further your skills in Service Desk and Service Coordination area, to build an individual training path for you and introduce you to our teams with the aim to spent dedicated amount of time on self-education and self-development activities to move your technical and soft-skills to more senior level within CGI.

What is it all about?

  • Working independently and providing support to less senior colleagues
  • Day to day coordination of delivery from process & quality control perspective
  • Support in achieving internal and external KPIs and targets
  • Resolution of standard tasks, incidents and requests on SAP Service Desk level
  • Work on task standardization, documentation completion and training of staff
  • Self-development of your technical and soft skills towards selected area

What we need from you?

  • Experience with Service Desk
  • Ability clearly articulate solutions recommended towards various service situations
  • Strong ownership of assigned tasks and responsibilities
  • Ability to long term independently develop your own skills
  • Very good written and spoken level of English
  • Advanced knowledge of ITIL and ITSM tools
  • University degree (Bc. and above) as nice to have

What do we offer?

  • Share purchase programme
  • Participation on CGI profit
  • Cafeteria to support your leisure activities
  • Possibility of international deployments and job rotations
  • 900 CZK per month for Benefit plus programme
  • Multisport card
  • 5 weeks of vacation
  • 3 sickdays
  • Fully paid sick leave (30 days/year)
  • Professional growth and development through certified training programs and knowledge sharing
  • and many more!

Informace o pozici

Londýnské náměstí 881/6, Brno – Štýřice
Technologická 373/4, Ostrava – Pustkovec
Požadované vzdělání: Bakalářské
Požadované jazyky: Angličtina (Pokročilá)
Benefity: Mobilní telefon, Notebook, Flexibilní začátek/konec pracovní doby, Stravenky/příspěvek na stravování, Dovolená 5 týdnů, Vzdělávací kurzy, školení, Občerstvení na pracovišti, Příspěvek na sport/kulturu/volný čas, Zvýhodněné půjčky zaměstnancům, Zdravotní volno/sickdays, Možnost občasné práce z domova, Firemní akce
Zařazeno: Administrativa, IS/IT: Konzultace, analýzy a projektové řízení
Typ pracovního poměru
Typ pracovního poměru: Práce na plný úvazek
Délka pracovního poměru
Délka pracovního poměru: Na dobu neurčitou
Typ smluvního vztahu
Typ smluvního vztahu: pracovní smlouva
Zadavatel: Zaměstnavatel

CGI CS&EE, Martin Blaho
+420 733 167 634