Fleetcor provides fleet solutions, including Telematics (IoT connected vehicles). Fleetcor is a leading global provider of commercial payment solutions. The Company helps businesses of all sizes better control, simplify and secure payment of their fuel, toll, lodging and general payables. It serves businesses, partners and merchants in North America, Latin America, Europe, and Australasia.

French speaking Customer Service Specialist

FLEETCOR is looking for new colleagues, whose role will be:

• Providing complete customer service on the passive customer service phone line
• E-mail communication with customers
• Communication with customers from France, Belgium, Luxembourg and Switzerland
• Entering of new contracts in the database and updates
• Dealing with requests and complaints of clients

The ideal candidate should meet the following requirements:
• Fluency in French language, at least at C1 level
• English at communicative level (min. B1, this language is necessary for the internal team communication, communication with small amount of English speaking customers)
• Completed secondary education
• Good communication skills, assertiveness
• Independence and thoroughness
• Resistance to stress
• Working experience in the area of customer service is an advantage

In this position, we offer you:
• Competitive salary
• Five weeks of vacation
• Three sick days
• Discounted mobile tariff
• Cafeteria
• Massage in the work place
• Language Courses
and more

Informace o pozici

CCS Česká společnost pro platební karty s.r.o. / FLEETCOR
Chlumčanského 497/5, Praha – Libeň
Required education: Secondary education or professional training with a school-leaving exam
Required languages: French (Advanced), English (Intermediate)
Benefits: Bonuses, Discount on company products / services, Meal tickets / catering allowance, Holidays 5 weeks, Educational courses, training, Cafeteria, Refreshments on workplace, Contribution to sport / culture / leisure, Education allowance, Sick day, Occasional work from home, Corporate Events, More than 5 weeks of vacation, A longer unpaid leave
Listed in: Administration, Telecommunications, Customer service, Administration, Call Centre Operator, Help Desk Technician, Back office worker, Front office worker
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

Suitable for graduates.

CCS Česká společnost pro platební karty s.r.o. / FLEETCOR, Václav Němec
Chlumčanského 497/5, 18000 Praha 8 – Libeň, Česká republika
734 765 964