Canon, a world-leading innovator and provider of imaging solutions, is currently seeking for an experienced new colleague to join Canon Business Services and its part - *Delivery Center Prague delivering Document Process Outsourcing services globally

to configure and support Cloud based Canon internal Document Process outsourcing platform:

Cloud based platform Transition Services Specialist

Your Responsibilities and Tasks:

  • Configure and support Cloud based Canon internal Document Process outsourcing platform (AWS)
  • Technical changes - liaise with internal teams on technical changes as required for customer delivery
  • Work with implementation team to ensure that the we have sufficient documentation delivered from all teams
  • Be first point of contact for internal support with EMEA
  • Tier 2 support for the Service Delivery Team
  • Monitor and react to issues related to Platform stability, quality control and compliance with all Canon policies (ISO, Security, DRC, etc.)

You will be successful when:

  • Canon internal Document Process outsourcing platform and Exception Portal performance is monitored and where degradation and/or technical fault is found it is reported to the Group Development Manager and/or the developers containing clear and unambiguous technical detail of the issue and followed through to resolution
  • Transition of existing projects onto the new Platform … Planning, testing and Go-Live is successful
  • New projects workflow configured in efficient and robust meeting project timelines without Service Delivery interruption on existing projects
  • All technical changes are completed on time and without customer impact

Our expectations:

  • Should be detail-oriented IT technical specialist - problem-solver who is able to use critical thinking and time management skills and can work effectively both independently and in teams. Should be familiar with all phases of new projects and existing projects, able to work with people of diverse backgrounds, understand quality control concepts and develop creative and innovative ways to improve business processes
  • SQL knowledge (at least 3 years experience)
  • Application support and configuration experience
  • Experience with working in Cloud infra environment (AWS)
  • Proficiency in English
  • Ability to communicate in Czech is a big advantage

We offer:

  • Interesting and challenging job
  • Being a part of the great team of professionals willing to share their knowledge and experience
  • Culture where we share our successes and learn from our mistakes
  • Interesting benefit package

*About Delivery Center Prague

Delivery Center Prague as a part of Canon Business Services division in Canon Czech Republic provides document and business process services to multiple customers across EMEA region. This center of excellence brings together the latest technologies, established processes and expertly trained people to deliver, secure, accurate and cost-effective document and data processing. The primary focus is on carrying out workflow tasks that require both fully automated tasks but also manual human intervention to validate, check, consolidate, analyse and report on documents – enabling our customers to focus on business critical, decision making activity using their specific business expertise.

Sounds promising to you? Let us know and we will initiate your very first steps with CANON soon!

Informace o pozici

CANON CZ s.r.o.
Jankovcova 1595/14, Praha – Holešovice
Požadované vzdělání: Vyšší odborné
Požadované jazyky: Angličtina (Výborná), Čeština (Středně pokročilá)
Benefity: Bonusy/prémie, Mobilní telefon, Sleva na firemní výrobky/služby, Notebook, Příspěvek na penzijní/životní připojištění, Flexibilní začátek/konec pracovní doby, Stravenky/příspěvek na stravování, Dovolená 5 týdnů, Vzdělávací kurzy, školení, Občerstvení na pracovišti, Příspěvek na sport/kulturu/volný čas, Příspěvek na vzdělání, Zdravotní volno/sickdays, Možnost občasné práce z domova, Firemní akce, Možnost si napracovat hodiny
Zařazeno: IS/IT: Konzultace, analýzy a projektové řízení, IS/IT: Správa systémů a HW, IS/IT: Vývoj aplikací a systémů, SW architekt, IT konzultant, Project Manager, Správce aplikačního SW, Databázový specialista, Support IS
Typ pracovního poměru
Typ pracovního poměru: Práce na plný úvazek
Zadavatel: Zaměstnavatel

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