About our company
BlueLink International CZ is an Air France international SSC based in Prague: 500+ employees, 65+ nationalities, 35 different languages spoken and a business that is constantly growing.
Our team members consistently display an attitude of excellence and the ability to think like a customer. Our employees’ daily challenge is to satisfy customers with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B2B activities, social media and related subjects.
Interested in working in a fast-paced, team-oriented environment? BlueLink offers competitive benefits and awesome flight privileges!
VIP Customer Advisor with French - LUXURY BRAND
About the job:
As a Brand Ambassador, you will have one of the most important roles in our company. You ensure that every Client is treated according to the company promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
If you are a person who enjoys working in an exciting international environment, this is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.
Your main responsibilities will be:
- Welcome every Client and provide the best Client experience over the phone & through written medias
- Deliver TOP quality service for VIP customers
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
What are the requirements?
- We are looking for multilingual people mastering French, with a good command of English (oral and written).
- Previous experience in the Luxury Retail/Hospitality industry or customer service is an advantage
- Passion for the luxury universe.
- This position also requires great familiarity with IT tools.
What do we offer?
- Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family or friends
- Leisure time: up to 6 000 CZK per year to spend on sport activities/relaxing time/language courses
- Meal tickets in the value of 100 CZK per working day after trial period
- Discounted air tickets with Air France
- 3 extra free days off – together 23 days (applied on yearly proportionate basis)
- Full training program
Information about position
- BlueLink International CZ s.r.o.
- Na Florenci 2116/15, Praha – Nové Město
- Required education: Education is not important
- Required languages: French (Proficient), English (Advanced)
- Benefits: Bonuses, Discount on company products / services, Meal tickets / catering allowance, Cafeteria, Contribution to sport / culture / leisure, Corporate events, Launch of a completely new project
- Listed in: Sales, Customer service
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract
- Employer type: Employer