We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.
Application Support Leader
For our Prague office we are currently searching for a new member of the IT team. Within this role you can use your previous experience with application support, responsibility and foreign languages on daily basis.
What would be your main tasks?
- Responsibility for management of application support team
- Assurance of internal application support service level
- Resolution of escalations related to support of internal applications
- Release management of internal application
- Management of support and demand related contractors
- Communication with different stakeholders concerning internal application events
- Application administration, support, demand, training and documentation
- Maintaining related documentation
What do we expect?
- Fluency in English and Czech (C1/C2), French is an advantage
- Previous experience with support of information system and with Release management
- Proven track with management of the team
- Basic knowledge of MS SQL
- Experience with communication and management of contractors in the field of support of information systems
- Strong analytical skills
- Effective decision-making and problem solving
What can we offer?
- Benefits: Cafeteria benefits, discounted flight tickets, meal vouchers, travel fund, 25 paid days off
- Multicultural environment, relaxed and friendly atmosphere
- Modern and friendly working environment in the center of Prague
Informace o pozici
- BlueLink International CZ s.r.o.
- Na Florenci 2116/15, Praha – Nové Město
- Required education: Bachelor's
- Required languages: Czech (Proficient), English (Advanced)
- Benefits: Bonuses, Contribution holiday, Cell phone, Notebook, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Cafeteria, Contribution to sport / culture / leisure, Occasional work from home, Corporate events
- Listed in: IS/IT: Consultations, analyses, and project management, IS/IT: Application and system development
- Employment form
- Employment form: Full-time work
- Contract duration
- Contract duration: Permanent
- Employment contract
- Employment contract: employment contract
- Employer type: Employer