Avast Software (www.avast.com), maker of the world's most popular antivirus, protects over 400 million computers and mobile devices with our security applications. In business for over 30 years, Avast is one of the oldest companies in the computer security business, with a portfolio covering everything from a free antivirus for PC, Mac, and Android, to premium suites and services for businesses – offered in 40 languages.
Based in Prague, the Czech Republic, with offices in many different countries including Canada, Germany, USA, the Netherlands, and Taiwan, Avast Software employs some of the brightest new talent in the IT industry, from around 30 different countries.

Quality Control Specialist with French

We are looking for a Quality Control Specialist with French

You will become a member of our multicultural in-house customer care team and help maintain top Avast customer experience.

Responsibilities:

  • Provide 2nd and/or 3rd level technical and billing support to Avast customers (email, forum)
  • Closely cooperate with development teams
  • Use internal systems to report bugs/errors/feedback
  • Help testing new products and product updates (from the user’s point of view)
  • Support and train T1 support teams
  • Perform regular quality checks and provide feedback to your supervisor
  • Manage internal knowledge base

Requirements:

  • Great communication skills
  • Native French language (+ advanced English for internal communication and training)
  • Good troubleshooting skills and analytical thinking
  • Knowledge of MS Windows operating systems
  • Knowledge of macOS, Android and iOS operating systems
  • Attention to detail
  • Willingness to learn
  • Ability to quickly adapt to a new environment
  • Independent, reliable person
  • Flexibility

What we offer:

  • Great benefits: food and drink provided all day by the company, game room, music studio, fitness center, golf simulator, library, great training system and much more
  • Flexible working hours, home office
  • Cafeteria benefit system, multisport card
  • 25 days of holiday, 5 sick days
  • The chance to join a major global tech company
  • Many opportunities for professional growth
  • An amazing and truly international work environment

Sounds like fun? We are looking forward to hearing from you!


Informace o pozici

Společnost
AVAST Software s.r.o.
Address
Pikrtova 1737/1a, Praha – Nusle
Required education: Secondary education or professional training with a school-leaving exam
Required languages: English (Advanced), French (Proficient)
Benefits: Bonuses, Cell phone, Notebook, Flexible start/end of working hours, Holidays 5 weeks, Cafeteria, Corporate preschool, Refreshments on workplace, Contribution to sport / culture / leisure, Corporate events, Dog-friendly office, Children-friendly office
Listed in: IS/IT: System and HW administration, IS Support
Employment form
Employment form: Full-time work
Contract duration
Contract duration: Permanent
Employment contract
Employment contract: employment contract
Employer type: Employer

AVAST Software s.r.o., Martina Nižaradzeová